Entry requirements
Previous knowledge or experience would be of benefit but is not essential.
Performance management training courses are a perfect way for people to learn the key skills needed to effectively manage performance in the workplace.
This course will open a variety of employment opportunities for individuals and provide a way for employers to develop the skills of their staff.
Course content:
Section 1: The importance of effective performance management – Learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.
Section 2: How to manage the performance of individuals in the team – Explore ways to ensure fair and objective formal assessment, how to set SMART objectives and performance standards for a team member and how to measure performance.
Section 3: Feedback in the workplace – Discover the importance of feedback to improve performance and how to give feedback effectively.
Section 4: Managing underperformance – Cover the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.
Everything you need to know before applying for this course.
Previous knowledge or experience would be of benefit but is not essential.
Students must have access to a computer with a broadband internet connection.
North East Scotland College offers hundreds of courses each year, apply for one now.
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